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Windows 10: Windows Update - Error 0x80070246


  1.    New16 Sep 2015#1

    Windows Update - Error 0x80070246


    Hello to the community.
    George from Greece here and I start my posts with a problem (what else?).
    When I try to download and install my two updates ( Cumulative Update for Windows 10 for x64-based Systems (KB3081455) and Update for Windows 10 for x64-based Systems (KB3081452) ) I get the error code 0x80070246 for both of them.
    I tried simple things like restarting, using the troubleshooting to solve any issues, I downloaded the file named WindowsUpdateDiagnostic and run that too with no success.

    I figured that it might be a problem with GlobalInstallOrder.xml like the one described here https://support.microsoft.com/en-us/kb/942968
    but I couldn't apply the sollution, maybe because of the different OS.

    I also downloaded the standalone updates and tried to install them but I get an error every time.

    So now I'm stuck.
    I would appreciate solutions that don't include refreshing or formatting as there are a ton of apps that I will have to manually install.
    I have an Acer 5942G, 8 Gigs of ram, a 256 Gb Crucial SSD, i7 720 QM and a 5650m.
    Windows are x64.

    If that's not the correct place for this thread, please move!
    Thank you!


    Computer Type: Laptop
    System Manufacturer/Model Number: Acer
    OS: 10
    CPU: i7 720QM
    Memory: 8GB Corsair
    Graphics Card: hd 5650m

  2. Posts : 66 Windows 10 Pro 14393 64-bit
       New19 Sep 2015#2

    You can always try Protector's solution...

    press WindowsKey+R, type gpedit.msc and press Enter.
    Click "Computer Configuration", click "Administrative Templates", click "System", and then double-click the "Specify settings for optional component installation and component repair" setting.
    Select "Enabled", click check box for "Contact Windows Update directly...." - apply and OK

    Type CMD in Search. Right click on it to run as an administrator. (You can also right-click on the start button and select "Command Prompt (Admin)")
    Type the following 5 commands at the CMD prompt:


    >WSReset.exe (go back to the cmd screen and press ctrl-c to get the prompt back)
    >dism /online /cleanup-image /restorehealth
    >dism /online /cleanup-image /StartComponentCleanup
    >sfc /scannow
    >powershell
    >Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    Close the CMD window.
    Check to see if the issue is resolved. If not, restart the PC.

    Computer Type: PC/Desktop
    System Manufacturer/Model Number: Custom built
    OS: Windows 10 Pro 14393 64-bit
    CPU: Intel Core i3-6100 3.7GHz
    Motherboard: Asus H110M-A D3
    Memory: 1x2GB Crucial, 1x4GB Kingston DDR3
    Graphics Card: Asus Strix GTX 750 Ti
    Sound Card: Highly modified Realtek HD
    Monitor(s) Displays: AOC E2476VWM6
    Screen Resolution: 1920x1080
    Keyboard: CM Storm Devastator MB24
    Mouse: CM Storm Devastator Mouse
    PSU: Xilence 600W 80+ Bronze
    Case: mATX
    Cooling: 80mm Xilence fan at back
    Hard Drives: 1x128 GB Patriot Spark SSD 2x320 GB WD Blue Caviar 1x500 GB WD Green
    Internet Speed: 100 up, 115 down
    Browser: Firefox FTW!
    Antivirus: Avast and Malwarebytes
    Other Info: HyperX Cloud II headphones Sound Canvas 88 Pro

  3. Posts : 9 10
       New19 Sep 2015#3

    Thank you very much for taking the time to respond.
    As I'm now abroad, I will test this in one week.
    Do you think this is my best bet?

    Computer Type: Laptop
    System Manufacturer/Model Number: Acer
    OS: 10
    CPU: i7 720QM
    Memory: 8GB Corsair
    Graphics Card: hd 5650m

  4.    New19 Sep 2015#4

    Solution mentioned by hexagon12 are the generic steps to deal with any windows store error. While these don't guarantee the fix but helps most of the time...

    In addition, Try and use the Inbuilt troubleshooter as well.
    g47 said:
    Thank you very much for taking the time to respond.
    As I'm now abroad, I will test this in one week.
    Do you think this is my best bet?

  5. Posts : 9 10
       New19 Sep 2015#5

    Yes, I have used the troubleshooter already with no luck.
    I will come back in one week with news from Hexagons solution.

    Computer Type: Laptop
    System Manufacturer/Model Number: Acer
    OS: 10
    CPU: i7 720QM
    Memory: 8GB Corsair
    Graphics Card: hd 5650m

  6.    New19 Sep 2015#6

    Try running the following commands in administrator mode

    sfc /scannow

    and then

    DISM /Online /Cleanup-Image /RestoreHealth

  7. Posts : 9 10
       New19 Sep 2015#7

    Thank you a lot for your answers, I will try and come back to you!

    Computer Type: Laptop
    System Manufacturer/Model Number: Acer
    OS: 10
    CPU: i7 720QM
    Memory: 8GB Corsair
    Graphics Card: hd 5650m

  8. Posts : 66 Windows 10 Pro 14393 64-bit
       New20 Sep 2015#8

    I just said that, didn't you see?
    Anyways good luck for OP.
    fishyhooky said:
    Try running the following commands in administrator mode

    sfc /scannow

    and then

    DISM /Online /Cleanup-Image /RestoreHealth

    Computer Type: PC/Desktop
    System Manufacturer/Model Number: Custom built
    OS: Windows 10 Pro 14393 64-bit
    CPU: Intel Core i3-6100 3.7GHz
    Motherboard: Asus H110M-A D3
    Memory: 1x2GB Crucial, 1x4GB Kingston DDR3
    Graphics Card: Asus Strix GTX 750 Ti
    Sound Card: Highly modified Realtek HD
    Monitor(s) Displays: AOC E2476VWM6
    Screen Resolution: 1920x1080
    Keyboard: CM Storm Devastator MB24
    Mouse: CM Storm Devastator Mouse
    PSU: Xilence 600W 80+ Bronze
    Case: mATX
    Cooling: 80mm Xilence fan at back
    Hard Drives: 1x128 GB Patriot Spark SSD 2x320 GB WD Blue Caviar 1x500 GB WD Green
    Internet Speed: 100 up, 115 down
    Browser: Firefox FTW!
    Antivirus: Avast and Malwarebytes
    Other Info: HyperX Cloud II headphones Sound Canvas 88 Pro

  9. Computer Type: Laptop
    System Manufacturer/Model Number: Acer
    OS: 10
    CPU: i7 720QM
    Memory: 8GB Corsair
    Graphics Card: hd 5650m

  10. Posts : 66 Windows 10 Pro 14393 64-bit
       New04 Oct 2015#10

    Did you run cmd with "run as administrator"?
    Also, sorry. I am on mobile and your pictures are blurry. Can you send me the pictures with the snipping tool?
    The only thing that i see is that in the DISM command you missed the dash in /cleanup - image

    Computer Type: PC/Desktop
    System Manufacturer/Model Number: Custom built
    OS: Windows 10 Pro 14393 64-bit
    CPU: Intel Core i3-6100 3.7GHz
    Motherboard: Asus H110M-A D3
    Memory: 1x2GB Crucial, 1x4GB Kingston DDR3
    Graphics Card: Asus Strix GTX 750 Ti
    Sound Card: Highly modified Realtek HD
    Monitor(s) Displays: AOC E2476VWM6
    Screen Resolution: 1920x1080
    Keyboard: CM Storm Devastator MB24
    Mouse: CM Storm Devastator Mouse
    PSU: Xilence 600W 80+ Bronze
    Case: mATX
    Cooling: 80mm Xilence fan at back
    Hard Drives: 1x128 GB Patriot Spark SSD 2x320 GB WD Blue Caviar 1x500 GB WD Green
    Internet Speed: 100 up, 115 down
    Browser: Firefox FTW!
    Antivirus: Avast and Malwarebytes
    Other Info: HyperX Cloud II headphones Sound Canvas 88 Pro

 

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